1. Do you have a return policy?

A. We gladly accepts returns for broken and damaged merchandise as long as they are in the original brand new condition. Damaged product claims must be made with 48 hours of receipt. Email sales@sarahwholesale.com.Return of such item should be done no later than 10 days from the purchase date. Please include your order ID number,  when returning the item. Shipping charges are not refundable. Customer must get RMA (Return Merchandise Authorization) number from us before returning any merchandise.

2. What are the Shipping methods do you have?

A. We ship via United States Postal Services (USPS) First Class Mail.  Express and Overnight is available upon request for an extra charge.

3. How do you charge for shipping and handling?

A. Shipping and handling is charged to customer in the last, when customer is ready to be checked Out.

4. Is there any fixed shipping or depending on weight/size/price etc.

A. We use price based shipping. Sarah wholesale charges $ 6 for order up to $50. We charge $8 for purchase less $100, $11 for less than $150 and $14 less than $200 purchase. We offer free shipping for orders more than $200. We ship through USPS to all Continental US. Currently, we only ship to Continental US. If you are outside continental US, please call us on 1-877-385-9425 and setup arrangements.

5. Do I get standard free shipping  if I buy more than $200 worth of merchandise.

A. Yes, We understand that shipping cost can add to the cost, that is why we try to maximize your profit by giving you a FREE SHIPPING over the order $200 and more. This offer is valid for Continental US and Online purchase only.

6. Are my online credit card site orders secure?

A. Absolutely, we are 100% secure SSL website. When we take your information please make sure you see a LOCK on the right bottom side for SSL encryption.

7. Do you sell Internationally?

. Yes but to selected countries..

8. You are a wholesale site. Do I need a resale certificate to buy merchandise?

A. TX residents pay 8.25% sales tax. If you are reselling in TX. Please fax your resale permit at 214-256-5901 and we will credit back the sales tax amount back to you. Please call us for details @ 1-877-385-9425 for details.

9. Your website does not let me check out even though i have merchandise in my basket. Why?

A. Because we sell at a very competitive prices, we need a minimum purchase amount of $25 to survive in the business.

10. How do I contact Sarah Wholesale?

A. For customer service,  call toll free, 1-877-385-9425. Regular business hours are 9:00 A.M. to 5:00 P.M. Central time Monday thru Friday. You may also email us directly at sales@sarahwholesale.com